Question 1

What are your rates? What payment methods do you accept?

Accepted Answer

Counselling sessions cost $250 per 50-minute appointment. Longer sessions can be arranged at a corresponding rate. I accept all major credit cards and Interac e-transfers.

Question 2

Do you take insurance?

Accepted Answer

Yes. As a Registered Psychologist, my services are covered in whole or in part by most extended benefits and Employee and Family Assistance Plans (EFAPs). After each session, I provide a detailed PDF receipt with all necessary information for insurance reimbursement.

If you have extended health benefits, check the following with your provider:

• Total annual coverage for psychological services
 • Percentage of cost reimbursed
 • Start date of your benefits year (often January 1, but this can vary)
Counselling services may also qualify for coverage through health spending accounts and are considered tax-deductible medical expenses.

Question 3

What are your credentials?

Accepted Answer

I am a Registered Psychologist (R.Psych) in both Alberta and British Columbia:

• Alberta College of Psychologists Registration #3449
 • College of Health and Care Professionals of British Columbia Registration #2390

Question 4

What is the inspiration behind the name Menla Psychological Counselling?

Accepted Answer

"Menla" means Medicine Buddha in Tibetan. I chose this name with the wish that this healing archetype would bless my work and benefit my clients. The wave-like swoosh in my logo symbolizes the integration of Eastern and Western therapeutic approaches, the synchronizing of body and mind, and the healing of past wounds through present awareness.

Question 5

How many sessions will I need?

Accepted Answer

The number of sessions varies based on your specific concerns, their severity, and your therapeutic goals. Initially, sessions may be more frequent (typically every two weeks) and gradually decrease over time. Some clients find that a few sessions provide the support they need, while others return periodically as new challenges arise.

Question 6

How will online sessions work?

Accepted Answer

Online sessions take place through IntakeQ, a secure video conferencing platform designed specifically for healthcare professionals. No software downloads are required—you'll simply use the link provided in your appointment notifications.

IntakeQ is HIPAA compliant, ensuring your privacy with encrypted communication, secure forms, and a protected messaging portal. Sessions can be conducted on your computer, tablet, or smartphone.

Question 7

Do you offer in-person or phone sessions?

Accepted Answer

While I currently don't offer in-person sessions, I do provide phone counselling. Phone sessions are ideal if you prefer more anonymity or don't have access to reliable internet.

Question 8

Is online therapy effective?

Accepted Answer

Yes, research confirms that online counselling can be as effective as in-person sessions for many mental health concerns, including anxiety, depression, and stress. For more complex or severe mental health needs, different approaches might be better suited—I'm happy to discuss what might work best for your situation.

Question 9

Can I do counselling with you from anywhere?

Accepted Answer

I'm licensed to provide services to clients whose primary residence is in Alberta or British Columbia. If you live outside these provinces, I wouldn't be able to work with you.

Frequently Asked Questions

Ready To Get Started?

Quick Links

Contact Me

How I Can Support